Resources

Quality Assurance in 2022 – Customer experience and software quality.

29.09.23 07:36 PM - By Patrick Grant

Insights on Quality Assurance from the most recent World Quality Report.

Quality Report. 

Capgemini and MicroFocus have released the World Quality Report for 2021/2022 (WQR), and this 13th edition weighs in at over 60 pages. As expected, it focuses on application quality assurance (QA) and polls ...

Automation as a hedge against recession

06.09.23 12:58 AM - By Patrick Grant

Economic downturns are inevitable, what can be done?

I’ve always enjoyed problem-solving. I love puzzles and helping my kids with story problems in math. Sometimes I have to remind myself there are moments when I just need to listen and not jump into problem-solving mode. This isn’t one of them.

Talk ...

Customers as Partners in Succes

05.09.23 11:45 PM - By Patrick Grant

The best indicator of a job well done is the success of your partner.

A common principle in the best companies is to treat customers as partners in success. A number of years ago I was discussing a customer with my CTO in what became a watershed moment for me professionally. The CTO was ready to let ...

Develop Software In-House to Differentiate Your Business

02.09.23 12:45 AM - By Patrick Grant

Your Software Is Your Competitive Advantage, from the Harvard Business Review

In our previous blog post we examined how companies are realizing that they are software businesses (to competitive advantage). Recently the HBR suggested that “whoever builds the best software wins” (“In the Digi...

Automating Application Testing - Begin with End in Mind

27.07.23 03:55 AM - By Patrick Grant

The questions I get most often is where to start with application test automation? Followed by what things to look for in a tool? I get similar questions whether it is test automation or robotic process automation.

But before I tackle the first two, the conversation I try to steer back to is what do ...